SMS Terms and Conditions

By opting into SMS/text messaging from a web form, intake paperwork, verbal agreement, or other medium, you agree to receive transactional and customer care text messages from Esperanza Behavioral Health Services PLLC ("Esperanza," "we," "us," or "our").

Types of Messages You May Receive

By opting in, you can expect to receive non-promotional SMS messages related strictly to:

• •Appointment reminders and scheduling confirmations
• •Intake paperwork status and patient portal updates
• •Account notifications and administrative/billing updates
• •Prescription refill status and customer care support

Program Terms & Guidelines

• •Opt-Out: To opt out at any time, text STOP. You will receive a one-time confirmation text that you have been unsubscribed, and you will no longer receive SMS messages from us.
• •Support / Help: For assistance, text HELP, call us at (520) 771-2066, or visit our website at esperanzabhsaz.org.
• •Frequency: Message frequency varies based on your appointments, care plan, and account activity.
• •Cost: Message and data rates may apply depending on your mobile carrier plan.
• •Liability: Wireless carriers are not liable for delayed or undelivered messages.
• •Non-Sharing Disclaimer: Mobile information, text messaging originator opt-in data, and consent will NOT be shared with, sold to, or leveraged by any third parties or affiliates for marketing or promotional purposes.

Privacy Policy & Terms of Service

For our full Privacy Policy, visit: https://esperanzabhsaz.org/privacy-policy

For our patient portal Terms of Service, visit: https://www.therapyportal.com/p/esperanzabhs